What the FAQ Section Covers
We have organised this FAQ around the questions that come up most in our support channel — account access, wallet deposits, withdrawal verification, and how to reach us when something is unclear. Each answer reflects how the platform actually operates, not a generic response. For deposits, we cover how JazzCash, Easypaisa and Raast transactions are matched to your account after you send
funds. For withdrawals, we explain the verification step that happens before a payout is released. Account questions cover the OTP login flow and what to do if your number changes. If your question is not listed here, our support team is reachable directly and can handle account-specific cases that a FAQ cannot resolve. We keep this page updated as our processes change,
so the answers here reflect current procedure. Players in Karachi and Lahore asking about mobile wallet linking will find the deposit flow spelled out step by step in the questions below.
- JazzCash
- Easypaisa
- Raast
- Bank Transfer